Welcome to the HasTech Support Center

In order to streamline support requests and better serve you, we utilize a support ticket system. Every support request is assigned a unique ticket number which you can use to track the progress and responses online. For your reference we provide complete archives and history of all your support requests. A valid email address is required to submit a ticket.

At the time of creating a new ticket, please provide us a few information. 
  1. Theme/Template Name. 
  2. Purchase Code (PDF).  Learn How to find purchase code 
  3. Website login info and FTP info (If Needed)
  4. Issue screenshot. 


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Open a New Ticket


Please provide as much detail as possible so we can best assist you. To update a previously submitted ticket, please login.

Check Ticket Status


We provide archives and history of all your current and past support requests complete with responses.

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